Returns & Refunds

Returns and Refunds

We want you to be happy with your order. You may request a return within 30 days of delivery.

Return eligibility

To be eligible for a return, the item must be unused, in the same condition you received it, and returned with any original packaging that was included. Please contact us through our Contact page before sending anything back. We will provide return instructions and the correct return address after your request is approved.

Please do not send returns to a supplier, manufacturer, or address shown on a shipping label unless we specifically instruct you to do so.

Damaged, defective, or incorrect items

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery and include photos of the item and packaging when possible. We will review the issue and, when approved, arrange an appropriate replacement or refund at no additional cost to you.

Change-of-mind returns

For approved returns that are not due to damage, defect, or our error, return shipping costs are the customer's responsibility. Original shipping charges, if any, are not refundable.

Refunds

Once an approved return is received and inspected, we will notify you of the outcome. Approved refunds are issued to the original payment method. Your bank or card provider may take additional time to post the refund after it is processed.

Cancellations and address changes

If you need to cancel an order or change a shipping address, contact us as soon as possible. We cannot guarantee changes or cancellations after an order has entered fulfillment.

Questions

For return or refund questions, contact us through the Contact page on our store.